Shipping and returns

How your order gets to you, and how to send it back.

Delivery

We send every order within two working days. You will get a call or a message when it ships, and the delivery charge is shown at the checkout before you order.

Returns

If something is not right, tell us within 14 days of receiving it and we will arrange a return, a replacement or a refund.

Damaged or wrong items

Please send us a photo through the contact page and we will put it right at no cost to you.

This is a starting text. Edit the times and conditions so they match what Hearth & Fern really does.